Black Suit with Abstract Placement Pearl Work

At ReChannel, every product is crafted exclusively on order, ensuring quality, precision, and personalization. Our shipping policy reflects the care we take to deliver your order safely and efficiently.

1. Delivery Coverage

• We deliver to any postal address in India and worldwide.

• Courier companies may not deliver to P.O. Boxes, so please provide a full street address with postal/zip code.

• For international shipments, if no one is available to receive the package, parcels may be left at the door, and our courier agents may not provide signature confirmation.

2. Processing & Dispatch Time

• Made-to-order products take 15–35 business days for production, depending on the product and customization complexity.

• Once ready, you will receive a dispatch confirmation email with a tracking number and estimated delivery date.

• Products are polythene-wrapped, tagged, and handed over to the courier carefully to ensure safe delivery.

3. Delivery Timeframes

• Domestic shipments typically take 7–10 working days after dispatch.

• International shipments generally take 10–15 working days, depending on destination and courier services.

• Delivery timelines are approximate; we are not liable for delays caused by courier services, customs, natural events, or other unforeseen circumstances.

• Orders containing multiple products with different dispatch times will follow the longest shipping timeline.

4. Shipping Charges

• Shipping costs are not included in the product price and are calculated at checkout based on weight and destination.

• International shipping costs, customs duties, taxes, and import fees are the responsibility of the customer.

5. Transit Risk & Insurance

• All shipments are fully insured at no extra cost.

• ReChannel is responsible for parcels until handed over to the courier.

• We are not responsible for lost, stolen, or damaged packages once delivered to the address provided.

• If a shipment is lost in transit, we wait 15 working days for resolution before reshipping, subject to product availability.

6. Tracking Orders

• You will receive a tracking number and courier details via email once your order is dispatched.

• Orders can also be tracked on our website: Track Your Order.

7. Address Accuracy & Changes

• Ensure your shipping address is complete and correct.

• Incorrect or incomplete addresses may incur additional charges, which are the customer’s responsibility.

• Address changes can be requested within 24 hours of placing the order by contacting rechannelfashions@gmail.com.

8. Special Circumstances & Delays

• Deliveries may be affected by weekends, holidays, natural disasters, or other unavoidable events.

• If a product is temporarily unavailable or delayed, we will notify you via email; delivery dates are approximate and no compensation is provided for delays.

• In some cases, orders may be delivered in separate shipments.

9. VAT, Customs & Duties

• VAT, customs duties, and import taxes vary by country and are not included in the product price.

• Customers are responsible for paying any local taxes or customs charges. Additional courier service fees may also apply.