Privacy Policy

This Privacy Policy explains how ReChannel Fashions (“we,” “our,” or “us”) collects, uses, and discloses your personal information when you visit or make a purchase from our website https://rechannelfashions.com/ (the “Site”).

1. Contact Information

For any questions, additional information, or complaints regarding this policy, you may contact us via:

Email: info@rechannel.co.in
Mail: ReChannel Fashions, 4th Floor, 401, Pacific Plaza, Garage Galli, Dadar West, Mumbai, MH 400028, India

2. Personal Information We Collect

We may collect personally identifiable information when you interact with our Site, including but not limited to:

  • Name, email address, postal/shipping/billing address with pin/zip code

  • Phone number

  • Login credentials (if you create an account)

We collect this information when you:

  • Place an order or make a purchase

  • Sign up for newsletters or promotional communications

  • Participate in contests, surveys, or other services on our Site

How we use your personal information:

  • To process and fulfill orders, including shipping and delivery

  • To respond to inquiries or resolve issues regarding your order

  • To send updates, promotional emails, or SMS notifications (you may opt out at any time)

  • To share with employees or service providers directly involved in executing your transaction

All employees handling your personal data are bound by strict privacy and security policies, and violations are subject to disciplinary action.

3. Non-Personal Information

We may also collect non-personally identifiable information, such as:

  • IP address, browser type, and device information

  • Pages visited and interactions with the Site

  • Clicks on advertisements

This information is used solely for internal analysis, improving our website and services, and understanding user trends. Non-personal information is never shared with third parties in a way that identifies individual users.

4. Customer Reviews and Testimonials

  • Reviews or testimonials you provide on our Site may include personally identifiable information.

  • If you wish to have your testimonial or review removed, please email us at info@rechannel.co.in.

5. Card and Payment Information

  • All online transactions are securely handled by our payment gateway partners.

  • Payment information is encrypted, stored, and processed on the secure servers of the payment gateways. ReChannel does not store sensitive card details on our servers.

6. Communication and Announcements

  • We may send emails or SMS updates regarding Site updates, promotions, or order-related notifications.

  • You may opt out of these communications at any time by emailing info@rechannel.co.in or deactivating your account.

7. Service Providers

  • We use third-party service providers, such as shipping companies, payment gateways, and live chat support, to deliver our services.

  • Personal information may be shared with these providers only as necessary to complete the requested service (e.g., shipping your order or processing payments).

8. Legal Disclosures

  • We reserve the right to disclose personal information as required by law, legal processes, or to protect our rights and property.

9. Changes to This Policy

  • ReChannel Fashions reserves the right to update or modify this Privacy Policy at any time.

  • Any changes will be reflected on this page with an updated effective date.

10. Agreement to Terms

  • By using our Site or services, you agree to the terms of this Privacy Policy.

  • If you do not agree with this policy, please do not use our Site or services.

11. Third-Party Websites

  • This Privacy Policy applies only to information collected by ReChannel Fashions.

  • We encourage you to review the privacy policies of any external websites you visit through links on our Site.